My wife and I have just had our entire home recarpeted by Harrisons Carpet North Harbour and after this substantial enterprise (involving moving most of the house contents around) we are more than happy with the finished results. On this basis - we are delighted to offer our unsolicited testimony on the fine service and its delivery by Darren Buksh - the franchise owner and manager. The whole proceedings from measure and quote through to the install and post-install follow-up was efficient, responsive, personable and entirely professional in all respects. Travis - the carpet installer was absolutely great - diligent, precise (carpet strips seamlessly lining up), efficient and flexible (as furniture was shifted from room to room). Its a big undertaking to install new carpet in a well-established house but definitely worth it in the end ... thanks Darren and Travis for making the whole experience a worthwhile one. Best wishes.
The install went really weel. Ben did a great job and was finished before lunch! Outstanding. A really fab service you provide from start to finish.
Shirree, Browns Bay. March 2018
Thanks for a great customer service experience from Harrisons right from measure up and quote through to installation. Travis worked hard and did a great job with the carpet installation. It looks awesome.
David and Beverley - Torbay. Feb 2018
The whole process in dealing with Harrisons could not be easier, and actually a real contrast to other companies we have dealt with. From Darren providing real explanations about our options, to Hayley making the organising of the carpet laying incredibly easier, to the carpet layer who did a fantastic job of laying the carpet. We seriously could not be more happier- more than happy to recommend”
Darrin and Raewyn
North Harbour - Nov 2017
Friendly to deal with excellent customer service second time we have used Darren for carpet will do so in the future
Sandra - Oct 17
Darren Buksh of Harrisons Carpet (North Harbour) helped us to install our carpets.
His team consisted of Kerry and Vaughn who laid our new carpets. We found Darren and his team to be highly professional.
Darren managed our expectations along each step of the way. He rang regularly to make sure that everything was on track. He responded promptly each time we emailed/called him.
Both Vaughn and Kerry did their job meticulously and assisted us in small things over and beyond their work.
We are very appreciative of Harrisons Carpet and particularly Darren and his team, having dealt with a few well-advertised companies who were not as helpful or approachable.
So, overall, we are very satisfied with the job done and feel comfortable in recommending them.
Peter, North Shore
Darren had the installers cut some carpet to size to make some mats, and he took them to the over-lockers for me (and then beautifully bound) because I could not lift the carpet pieces to take them myself. Super service and super helpful. I am totally refurbishing my house, and if all the contractors, workmen etc were as helpful as Darren, my house would have been finished weeks ago! When the downstairs part of my house is finished I will be contacting Darren to carpet that area too.
Auckland July 2017
Darren arrived on time on the date we set. He was friendly and courteous. Unlike some sales people I have had the misfortune to deal with he did NOT tell me what I should have but rather listened to what my requirements were and took into account my budget. We discussed my options and he made pertinent suggestions from there. Darren’s practical approach not only led to me having my entire house carpeted but saved me money.
Having several projects happening simultaneously on the house Darren and his wife Hayley were extremely accommodating when I had to push back on the carpet laying date several times.
The carpet layers were great. They never stopped from the time they arrived at the house to when they finished later in the day and were considerate and respectful in their attitude.
Given all the renovation work I have done this year with my house and the various companies and tradespeople I have had to deal with, my experience with Harrisons and in particular Darren and Hayley was by far one of the highlights. I would not hesitate to recommend them or the company and in fact have done with at least one friend.
S Veronica Bing (Sept 2016)
Fantastic job impressed with your carpet layers would highly recommend you.
Again thanks so much regards to Haley.
Cheers Kathy and Wendell (August 2016)
I recently had flooring installed in new kitchen.
Very impressed with quality, fitting. And price which I found very competitive.
Thank you Darren for amazing service.
I have already forwarded your details on to several friends who require similar flooring.
Mark, North Harbour (August 2016)
Thank you for your good service which both I and our tenant (Milly) are happy with. Tony did an excellent (install) job, please let him know we are really pleased
We are happy to recommend you in the future
Brian, Silverdale (July 2016)
The carpet was fitted this morning. A very professional job in keeping with the service you provided throughout.
A big thank you for the help you have given me. The carpet looks lovely.
John James (March 2016)